Would like to merge knowledge base entries, especially ones that are similar. With merging, usage count would be accurate.
If delete duplicate entries, l"times used" will not be complete.

When I search the KB, it provides too many results. I need refined results to better manage the KB. For example, if I enter [reference], it provides results that include Refer, Cross Reference, and so on.
What I need is the ability to enter ["Reference" -cross] to eliminate responses that do not have the exact match for the word Reference (i.e. no Refer) as well as responses that include the word "cross".

Currently questions can be of one level, however most RFP's contain nested questions:
- Q1, Q1.1, Q1.1a, Q1.1b, Q1.2, ....
- Q1, if Yes, then (= Q1a), ....

It would be great if that structure could be replicated in RFP365.

I can set a tag in a Proposal, but all new content inherits that tag. I want to be able to set a tag for a specific response in the Proposal. So when it is approved and written to the Knowledge Base, it'll have that tag associated with it.

As an approver of responses, I want to easily see if a writer created a response from scratch, used a response directly from the Knowledge Base, or started from a Knowledge Base response and then made changes.

Ideally, I should be able to filter the responses I am approving to "new" "modified" or "re-used" and to auto (or bulk) approve the "re-used" responses so as to focus my approval efforts on the "modified" and "new" responses. This would dramatically reduce my review/approval time.

It would be nice if you had a field where the approver could provide feedback to why they rejected the writer's answer. For example, the writer didn't really answer the question, the answer needs more information or detail, to much detail yes or no will suffice, etc.

Create a way to filter for Knowledge Base articles that do not have any tags.

Provide a method to revoke a question that the writer has set as pending approval. Many time users might submit too early and realize they want to make a change. In the current format they have to go ask the approver to reject it. This would speed up the process.

I'd like to be able to export my Knowledge Base myself, instead of contacting support.

I would like the option to be able to exclude answers with a a certain TAG when searching much like we can include tags.

If the user selects a different number of "Show entries:" for search results, that number should be retained from search to search. Currently the "Show entries" resets to "25" after each search.

When working on a long bid response, the Ask an Expert feature is helpful. But there's not (unless I'm missing something) an easy way to see in a bid which questions have received responses (or for that matter open requests). Some indicator would be helpful.

When a new search is entered, the page should scroll to the top of the page. A new search currently leaves the page position unchanged, which could be in the middle of the new search results.

The tag search should not be case sensitive. It's difficult to determine if users will use proper case or not and it's very limiting that the search does not acknowledge a word if it's not used with the exact case it was created with. For example, if the tag is the word "Example" and I went to search "example" it would not come up as a tag because I did not use a capital "E." Wish this could be changed!

Currently have to check “I’m complete” for each question to change the status to "pending approval"; it would be helpful to be able to change the status for multiple questions in bulk. Also would be helpful to change the response due date for multiple sections.

It would be unbelievably helpful to be able to tag questions as we go through an RFP.

Have the alert messages contain URI links to the open task. Allow users to set SPAM limits in tool. Tool limits SPAM to five messages per hour.

Currently when you have multiple rows and/or columns on a screen and have to scroll right or down, the top row and/or 1st column do not stay visible making adding scorers and scoring multiple vendors by section extremely difficult. Is there a way to freeze those responses in place to accomplish scoring in the system more effectively?

When downloading vendor responses that include links, all the links were cut off and I had to go into RFP365 to find the actual link.