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  1. Advanced KB Editors

    Would like a super-editor for managing KB data. Finding dupes with a high % overlap would nice. Being able to bulk manage. Self export with some easy way to find.

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      1 comment  ·  Knowledge Management  ·  Flag idea as inappropriate…  ·  Admin →

      We added a Related Questions feature to help find duplicative responses. You can find this when you click into a Knowledge content item. But we’ll keep working on a ‘report’ that would help identify these in bulk.

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