How do particular roles play into effect of KnowlEDGE's use?

← Managing KnowlEDGE

Roles:

Administrator: Override and can use KnowlEDGE over Manager(s) and Contributor(s)

Manager: Override and can use KnowlEDGE over Contributor(s)

Contributor: Only able to use KnowlEDGE to their assigned Writer/Approver workflows. Once a Writer has chosen a KnowlEDGE

For more about roles feel free to check out this Help Article.

Managing KnowlEDGE

  1. What is KnowlEDGE (auto-answer) and how do I get started?
  2. What are the current limitations of KnowlEDGE?
  3. What are the differences between Auto, Multi, and Suggested KnowlEDGE?
  4. How do particular roles play into effect of KnowlEDGE's use?
  5. How does Auto Answer affect the status of Responses?

Feedback and Knowledge Base

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