Can I alert a user if I need them to see a comment or question?

You sure can! We call these mentions and you have likely used them within other online platforms.

ex: "@User's Name"

It can be used in any of these ways, follow the link(s) below to see the specific path through the system:

Here is how "@" mentions appear:

Additional Notes: 
  • You are able to mention multiple users in each note/comment.
  • Do know that users will have to have access to the particular area that you are asking them to look into further.
  • Some mentions will go directly to the source and others we are improving upon over time. 
  • Please feel free to give us your suggestions as always via our support email or our Feedback Forum.

Feedback and Knowledge Base