What if I need to find KB items by their tags or those with no tags?

Under the Filters action panel within the Knowledge Base you have the ability to search out content that has not yet been tagged.

In the ☑ Tags drop-down you will see that you have the option to choose from these four options
  • And = If you want to filter explicitly for KB items that have exactly the tag(s) that you are looking for
  • Or = If you want to filter multiple tags include multiple tags that are similar in some capacity 
  • Not = If you want to omit particular items with a particular tag 
  • No Tags = Well... this is self-explanatory

For more information on how to best utilize your tags and too manage your Knowledge Base, check out these Help Articles:

Feedback and Knowledge Base